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Consumer information
Learn more about the Motor Vehicle Sales Act 2003 in this area of the site. Find out who is required to register as a motor vehicle trader and their responsibilities to consumers. Learn where you can take a complaint and the process to follow with different agencies.
![[icon] Further information.](./medicons/med_icon_furtherinfo.gif "[icon] Further information.")
Further information
What is the Motor Vehicle Sales Act 2003?
New Zealand's Motor Vehicle Sales Act (MVSA) came into effect on 15 December 2003.
Who needs to register as a motor vehicle trader?
The MVSA sets out the criteria for who is and who is not treated as a motor vehicle trader.
Traders responsibilities to buyers
Traders have a number of responsibilities to consumers under the MVSA.
What the MVTR doesn’t do, and who else can help
Matters the Registrar does not deal with, but frequently receives enquiries about, are set out here, with information on who else may be able to help you.
